SHIPPING
Our delivery policy is designed to ensure that our customer's orders are delivered in a timely and safe manner. Below are the key points of our delivery policy:
1. Delivery Areas: We strive to cover as wide a delivery area as possible to meet the needs of our customers worldwide. The exact delivery area coverage and available countries will be indicated in our online store.
2. Delivery Methods: We provide a variety of delivery methods, customers can choose the appropriate delivery method according to their needs and preferences. Common delivery methods include courier, postal service, and logistics company delivery.
3. Delivery Time: After the order is confirmed, we will try our best to arrange delivery within a reasonable time and provide the estimated delivery time. Delivery times may vary depending on different delivery areas, transportation methods, and other factors. We will do our best to ensure that orders are delivered promptly within reason.
4. Tracking Orders: Once your order has been shipped, you will receive detailed information about the tracking of your order, including a logistics tracking number (if applicable). You can use this tracking number to track the real-time location and delivery progress of your package on the logistics provider's website.
5. DELIVERY ACCURACY: We will endeavor to ensure that orders are delivered accurately to the customer's designated delivery address. Customers are requested to provide accurate and detailed shipping information when placing an order, including contact name, shipping address, and phone number. We are not responsible for any delays or failures in delivery due to incorrect information provided by the customer.
6. Shipping Damage and Loss: We will take the necessary packaging and protective measures to ensure that orders are safe and undamaged during shipping. However, if unforeseen circumstances occur that result in an order being damaged or lost in transit, we will work with the customer to resolve the issue, such as offering refunds, reshipments, and other solutions.
Please note that specific items or delivery areas may be subject to special shipping restrictions or conditions. For example, certain hazardous, fragile, or large items may require special shipping arrangements or additional charges. In addition, certain delivery areas that are far from major cities or remote areas may require longer transit times.
We are committed to providing our customers with quality delivery service and a satisfying shopping experience. If you have any questions about our delivery policy or need further assistance, please feel free to contact our customer service team. We will be happy to assist you and answer your questions.