We offer order tracking services so that our customers are always aware of the logistical status and estimated arrival time of their orders. Below are the highlights of our order tracking policy:

1. Tracking Number: Once we have scheduled a shipment, we will provide a unique tracking number for each order. This tracking number is the key identifier for customers to track their orders.

2. Tracking Method: A notification containing the order tracking number and related information will be sent to the customer by e-mail or SMS. Customers may use the tracking number to track their order in our online store or on the websites of our logistics partners at

3. SHIPPING STATUS UPDATE: Customers may use the tracking number to update the shipping status of their order in real time. These statuses may include "Order Shipped", "In Transit", "Shipped", "Shipment Failed", etc.

4. Estimated Time of Arrival: Estimated time of arrival information will be provided on the order tracking page or through our customer service team. Please note that estimated arrival times are for reference only and may be affected by factors such as shipping company, weather, geographic location, etc.

5. Tracking Issues and Support: If a customer encounters any issues with tracking their order or needs further support, our customer service team is always available to help. Customers can contact us via email or live chat and we will be happy to answer your questions and provide assistance.

Please note that tracking information may lag due to delays in logistics systems or differences in update rates. In addition, we may not be able to provide real-time tracking information for a specific shipping method or delivery area. In such cases, we will endeavor to work with our logistics partners to provide customers with the most up-to-date information available.

We are committed to providing our customers with convenient order tracking services to ensure that they are always aware of the logistical status of their orders. If you have any questions about our order tracking policy or need further assistance, please feel free to contact our customer service team. We are happy to support you and answer your questions.